Camber Sands Holiday Let Management — Complete Cottage Care, Human‑Led Hosting, Powered by Leading Tech & AI
Beside the Sea Holidays is a small, independent, family-run holiday let agency based in Camber Sands. We’ve been welcoming guests since 2009, and we manage a carefully curated portfolio of coastal cottages with a single goal: protect the home and optimise the stay.
You’re dealing with humans — us. Owners deal directly with us, Richard & Sophie, and guests deal with Richard & Sophie from enquiry to checkout. No call centres, no rotating teams — just consistent, personal hosting that improves stays, reviews and repeat bookings.
- Camber Sands only — we don’t manage outside the village because our Complete Cottage Care depends on being genuinely local.
- Personal hosting end‑to‑end — guests deal with us, Richard & Sophie from start to finish (this is how we optimise the guest experience).
- 20+ channel distribution — including Airbnb, Booking.com and Vrbo, with consistent presentation across platforms.
- Guest screening with Truvi — to help protect high-value homes and encourage respectful stays.
- Leading tech stack + AI — PriceLabs + Key Data Dashboard, plus AI agents to streamline tasks (with human oversight).
Own a cottage in Camber Sands? Request a no‑obligation review and we’ll come back with realistic guidance on pricing, positioning and earning potential.
What makes us different
For starters, we care. And we’re not just saying that. Our own Camber Sands holiday cottages are part of the Beside the Sea Holidays portfolio, which means we treat you and your holiday property like one of our own.
We know that for many owners, this isn’t just an investment asset — it’s a cherished second home. Our Complete Care Cottage Company model is designed to protect that home while maximising your revenue.
1) Boots on the Ground (literally)
Camber is unique. The sand and salty air that draws visitors is also the enemy of your drainage, flooring and coastal fixtures. Because we live in the village, we catch issues before they become disasters. If a boiler breaks in January or a storm hits in February, we are there in minutes, not hours.
2) Quality over quantity
We are intentionally exclusive. We don’t want 500 properties; we want the right properties in Camber Sands. By keeping our portfolio curated, we ensure that your home receives specific, hands-on attention. We know every quirk of your house — from the way the back door locks to the specific setting on the heating.
3) High-value guests for high-value homes
We target the “Design Seeker” and the “Lifestyle Family” — guests who book with us because they want a boutique hotel experience in a self-catering home. By positioning your property as a premium home rather than a commodity rental, we can achieve higher Average Daily Rates (ADR) and attract guests who respect your furniture and your space.
Tech‑powered performance. Human‑led hosting. We use leading systems (PriceLabs, Key Data Dashboard, Truvi and AI agents) to boost speed, consistency and performance — but owners and guests still deal with Richard & Sophie from start to finish. That human connection is how we optimise a guest’s stay and protect your home’s reputation long term.
Request a free Camber Sands owner review
Data‑backed performance vs the market
We believe owners deserve transparent, measurable performance — not vague promises. Using Key Data Dashboard benchmarking (Company Overview) against the East Sussex market, our managed portfolio delivered stronger results in 2025:
- 2025 Adjusted Paid Occupancy: 46.6% vs East Sussex market 43.0% (+3.6 percentage points)
- 2025 Adjusted RevPAR (revenue per available night): £69 vs market £66 (+£3)
Year‑on‑year momentum: our adjusted paid occupancy increased from 38.6% in 2024 to 46.6% in 2025 (+8.0 percentage points).
In plain terms: even with ADR close to the market, we delivered higher revenue per available night than the East Sussex benchmark — consistent with a stronger occupancy outcome.
Why this matters for owners: we combine human-led hosting (Richard & Sophie from enquiry to checkout) with a leading tech stack — including PriceLabs (AI-assisted pricing), Key Data Dashboard (market intelligence), Truvi (guest screening) and AI agents (task automation) — to improve speed, consistency and performance while protecting a premium guest experience.
Source: Key Data Dashboard (Company Overview benchmark charts), East Sussex market, 2024–2025. Metrics shown are portfolio averages. Individual property results will vary and past performance is not a guarantee of future outcomes.
Camber Sands only: our service area policy
We are intentionally specialist. To deliver our Complete Cottage Care standard, we only manage holiday lets in Camber Sands.
Keeping our patch tight means we can:
- Respond quickly when issues arise (especially in a coastal environment)
- Maintain consistent housekeeping and presentation standards
- Provide proactive care that prevents small issues becoming expensive ones
- Deliver the personal guest service that drives repeat bookings
If your property is outside Camber Sands: we won’t be able to take it on — because we can’t deliver the level of care we promise.
Complete Cottage Care: what we manage for you
Our role is to maximise your income while protecting your home and removing the day-to-day workload of holiday letting.
Guest management (human-led, start to finish)
- Guest communication from enquiry through to check-out
- Warm, consistent hosting by Richard & Sophie (not an anonymous rota)
- Practical local support during stays to resolve issues quickly and protect reviews
Housekeeping & presentation
- Reliable changeovers and quality control
- High presentation standards (the details matter for reviews and repeat bookings)
- Property readiness and restock coordination
Maintenance & proactive care
- Trusted local trades for repairs and improvements
- Fast response when issues need attention
- Proactive coastal property care (sand, salt air and seasonal conditions)
Compliance support
- Guidance and coordination for common holiday let requirements (e.g. gas safety, PAT testing and fire safety steps/best practice)
- Practical help for owners who live further away
Owner use
- Owner booking allowances so you can enjoy your home too
- We can prepare the property for your stay to the same standard as a guest arrival
Our tech stack & AI (systems behind performance)
We’re deliberately small and local — but we run on a professional, performance-led tech stack. That means better pricing accuracy, stronger visibility, faster operations and consistent distribution.
| Technology | What we use it for | What it means for you (the owner) |
|---|---|---|
| PriceLabs (AI-assisted dynamic pricing) | Demand-led nightly rates, rules, minimum-stay strategy and pacing adjustments. | Improved revenue optimisation without relying on guesswork. |
| Key Data Dashboard (market intelligence) | Benchmarking against comparable holiday lets, trend tracking and local market insight. | Smarter decisions backed by real market data. |
| AI Agents (task automation) | AI-assisted workflows to streamline repetitive operational tasks and support faster responses. | More consistency and speed — while freeing up time for hands-on local care and quality control. |
| Truvi (guest screening & verification) | Guest screening and verification steps to help reduce risk. | Extra peace of mind and a more responsible guest journey. |
| 20+ channel distribution | Managed listings across major platforms including Airbnb, Booking.com and Vrbo, plus additional channels. | More demand sources with consistent presentation across platforms. |
Important: we use AI to improve speed, consistency and performance — but your property and guests are always looked after by people. Critical decisions and quality control remain human-led and local.
Marketing & multi-platform distribution (20+ channels)
We market your property widely while keeping presentation consistent and professional across platforms.
Starting with our own website, our Google-approved partner ensures we’re always aligned with updates and committed to on-page best practice, so we reach your ideal guests with the right messages.
We layer this with blogs, local guides, email marketing and social media, all focused on Camber Sands and coastal escapes in Kent and East Sussex. AI tools help us understand which search terms, pages and pieces of content perform best, so we’re constantly refining and improving how and where your cottage appears online.
- 20+ channels including Airbnb, Booking.com and Vrbo
- Carefully managed listings with clear positioning and strong content
- A guest journey designed to encourage repeat stays and long-term loyalty
We also have a large number of returning guests, and many of our homeowners started as our guests — they experienced the service first-hand and then trusted us to manage their own home.
Guest screening with Truvi
To help protect high-value coastal homes, we use Truvi for guest screening and verification. It’s part of our risk-aware approach to respectful stays and owner peace of mind.
Screening steps can vary depending on booking channel and stay type. We’ll explain exactly how it applies to your property.
AI-assisted pricing & performance (PriceLabs + Key Data Dashboard)
Camber Sands demand changes quickly with seasonality, school holidays, short breaks, weather and local events. We use AI-assisted tools alongside local knowledge to keep your property competitively priced and positioned.
- PriceLabs: supports dynamic pricing based on demand and booking pace.
- Key Data Dashboard: helps benchmark performance against comparable local properties and track market trends.
- Human oversight: tools inform decisions — but we apply judgement based on your home’s quality, guest feedback and owner priorities.
- Calendar strategy: we optimise minimum stays, arrival days and targeted promotions to protect revenue and reduce gaps.
How it works
- Initial chat – tell us about your Camber Sands property and your goals.
- Free review – honest guidance on pricing, positioning and practical improvements.
- Onboarding – we set up operations, standards, screening and distribution.
- Go live – your property is marketed across 20+ channels and to our direct audience.
- Ongoing care – personal guest hosting, quality control, local maintenance coordination and continuous optimisation.
Ready to explore whether we’re a fit?
Owner FAQs
Do you only manage properties in Camber Sands?
Yes. We only manage holiday lets in Camber Sands because our Complete Cottage Care service depends on hands-on local oversight.
Will I be dealing with a call centre or different people each week?
No. Owners deal directly with Richard & Sophie. We’re a small independent agency and our service is built around consistent human relationships.
Who will my guests be dealing with?
Your guests deal with Richard & Sophie from enquiry to checkout. That personal continuity is a major reason we generate repeat stays and strong reviews.
Do you use AI and leading technology?
Yes. We use PriceLabs (AI-assisted pricing), Key Data Dashboard (market intelligence), Truvi (guest screening) and AI agents to streamline tasks. But the service remains human-led — technology supports the workflow; it doesn’t replace local care.
Do you list on Airbnb, Booking.com and Vrbo?
Yes. We manage 20+ channels including Airbnb, Booking.com and Vrbo, alongside direct marketing and repeat guest growth.
Do you get many repeat guests?
Yes — we have a large number of returning guests, and many of our homeowners first found us as guests, which reflects the experience we deliver as you can see by our reviews here
Can I still use my property?
Yes. It’s your home. We offer owner booking allowances and can prepare the property for your stay to the same standard as a guest arrival.
Let your Camber Sands holiday cottage with confidence
If you want a small, independent Camber Sands team that pairs leading tech and AI with truly personal hosting — we’d love to talk.